自考生网为考生们整理提供了“(试卷号3981)2020年1月国家开放大学(电大)《国际商务礼仪》期末试题及答案”,更多国际商务礼仪试题内容可点击查看国际商务礼仪试题及答案汇总。
1、In term of etiquette,being comfortable means being confident.
A.正确
B.错误
2、1f you are at work sitting behind your desk when a visitor comes by, you can justreach out across your deck to shake your visitor's hand instead of walking around your desk.
A.正确
B.错误
3、Small talk is more interesting if you use open-ended questions that invite more thanone-word responses as answers.
A.正确
B.错误
4、In a formal meeting,which of the following item or items should an agendaidentify?
A.The subject.
B.The lunch menu.
C. People not invited to the meeting.
D.People expected to speak on the issue.
5、【实践题】结合你的日常观察,说一说在你的工作环境中,人们是如何看待职场的性别问题的。在你工作的环境中,奉行女士优先原则吗?结合本课程所学,谈谈你的看法。
6、In the business environment,all people should stand,recognize each other,andshake hands with each other.
A.正确
B.错误
7、A general guide of professional dress is to wear clothes that show your personal style.4. It is professional to drink beverages through a straw.
A.正确
B.错误
8、Negative body language can turn people away as quickly as a smile can engage them.
A.正确
B.错误
9、Which of the following are considered the proper ways of using a napkin?
A.Place the napkin on your lap with one fold toward your knees.
B.Take the napkin out to your side and shake it before placing it on your lap.
C. Tuck the napkin in at your neckline to protect your tie or shirt.
D. If you need to leave the table during the meal, place the napkin in your chair.
10、Some people are offended if you don't remember their names.
A.正确
B.错误
11、Eye contact is a positive means of projecting confidence, honesty,and goodintentions.
A.正确
B.错误
12、When someone is late for a meeting,you should hold up the meeting until they arrive.
A.正确
B.错误
13、【简述题】就餐时,美国人与英国人在使用刀叉方面有什么不同?
14、Which of the following are among the general guidelines for dress and presentation?
A.Avoid clothing that is too tight.
B.Do not mix styles.
C.wear fancy jewelry.
D.Dress differently to show your personality.
15、【简述题】在公共交通工具上,应该给哪些人让座?
16、When you know you are going to be introduced to others,be sure your right hand isfree.
A.正确
B.错误
17、【简述题】在就餐时,如果食物塞牙了,该如何处理?
18、A simple smile can not enhance your work environment by altering a negative mood,nurturing camaraderie, and reinforcing self-esteem.
A.正确
B.错误
19、Common courtesy is genderless.
A.正确
B.错误
20、【简述题】会议通知或邀请中要包含的五个W指的是什么?
21、What should you do when someone comes to your office to see you?
A.You have to give away your precious time to visitors even when you are busy.
B. Give your whole attention to that person.
C. Make solid eye contact with that person.
D. Shuffle papers or talk on the telephone if you are busy.
22、If you are trying to open the door for somebody else, think ahcad and try to positionyourself to open the door easily.
A.正确
B.错误
23、【简述题】如何理解“When in Rome, do as the Romans do.”这句谚语?
24、Common courtesy is genderless.
A.正确
B.错误
25、Quality management practices do not recognize that all people are our clients.
A.正确
B.错误
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