自考生网为考生们整理提供了“(试卷号3981)2019年7月国家开放大学(电大)《国际商务礼仪》期末试题及答案”,更多国际商务礼仪试题内容可点击查看国际商务礼仪试题及答案汇总。
1、If you are at work sitting behind your desk when a visitor comes by, walk aroundyour desk so you are next to your visitor when you shake hands.
A.正确
B.错误
2、A genuine smile with a twinkle in your eye is a powerful way to communicate yourwillingness to meet another person.
A.正确
B.错误
3、ln a western restaurant,how should you signal to the waiter that you are ready toorder?
A.Call the waiter out loud.
B.Snap your fingers to the waiter.
C.Close the menu.
D.Place the menu off to the side.
4、le When you answer the telephone, identify yourself using your first and last name.
A.正确
B.错误
5、No matter how simple a meeting is, an agenda is imperative.
A.正确
B.错误
6、【简述题】何为“黄金法则”?
7、we can gain a level of confidence knowing the basic rules of etiquette.
A.正确
B.错误
8、In a restaurants always talk softly to your server, as if you were sharing a secret.
A.正确
B.错误
9、Why is lunch an excellent time to accomplish a good deal of work?
A.Because you are away from the usual interruptions.
B.Because the atmosphere in a restaurant sets a different mood.
C.Because you can have the whole table to yourself in a restaurant.
D.Because working while eating is a new fashion.
10、Common courtesy is genderless.
A.正确
B.错误
11、There is no difference between those individuals who break the rules and know theyare breaking them versus those who break the rules and do not know they are breakingthem.
A.正确
B.错误
12、It is unprofessional to drink beverages through a straw.
A.正确
B.错误
13、What is the general guide to professional dress?
A.Dress similar to those who are one step above you.
B.Always dress as formally as possible.
C.Wear comfortable clothes to make clients feel easy.
D.Keep your shoes in good condition.
14、Smoking is a personal choice that does not affect other people.
A.正确
B.错误
15、Good manners allow you to gain personal confidence,and also play a major role ingenerating profit.
A.正确
B.错误
16、【简述题】按照传统礼仪,在人行便道上,男性应该走在女性的哪一侧?为什么?
17、Direct eye contact between professionals is considered rude and makes people feeluncomfortable.
A.正确
B.错误
18、Which of the following questions are open-ended questions?
A.Who have you talked to. and what did you learn?
B.How did you get here?
C.How are you today?
D.Did you come in the same vehicle as the Browns?
19、【简述题】安排会议时,需要考虑哪些问题?
20、【简述题】为什么说礼仪具有成本效益?
21、Quality management practices recognize that all people are our clients.
A.正确
B.错误
22、As soon as someone has been introduced to you, do not try to repeat his or her name.
A.正确
B.错误
23、How do you give your work life the quality of your personal life?
A.Dress comfortably.
B.Be punctual.
C.Be critical.
D.Offer privacy.
24、【实践题】结合你的日常观察,说一说在你的工作环境中,人们是如何应对十分健谈的同事的。如果有同事来到你的办公室,闲聊很久,打扰你工作,你会怎么办?结合本课程所学,谈谈你的看法。
25、When people shake hands, three shakes seem to be about right, but a lingeringhandshake is necessary to indicate you are comfortable with the person.
A.正确
B.错误
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