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(试卷号3981)2021年1月国家开放大学(电大)《国际商务礼仪》期末试题及答案

试题数量：26道
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练习次数：254次
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试卷简介

该试卷共包含26道试题，试题类型如下:

多选题判断题主观题

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1、[多选题]What can we do once we know the rules of etiquette?
- A.We can judge people on how they follow the rules.
- B.We can make our own choices regarding their application.
- C.We can gain a level of confidence knowing the basic rules of etiquette.
- D.We can correct other people when they fail to follow the rules.
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2、[多选题]why is lunch an excellent time to accomplish a good deal of work?
- A.Because you are away from the usual interruptions.
- B.Because the atmosphere in a restaurant sets a different mood.
- C.Because you can have the whole table to yourself in a restaurant.
- D.Because working while eating is a new fashion.
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3、[多选题]What should men do when shaking hands with women?
- A.Have a firm vertical handshake.
- B.Turn their knuckles to force the wonan to give a curtsy handshake.
- C.Shake hands on an equal basis.
- D.Shake hands with a woman differently than shaking hands with another man.
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4、[多选题]Which of the following are considered negative body language?
- A.Smiling.
- B.Folding arms over your body.
- C.Leaning with legs crossed.
- D.Standing upright.
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5、[多选题]In a Western restaurant，how should you do to get the attention of the server?
- A.Call the server out loud.
- B.Snap your fingers to the server.
- C.Try to make eye contact with the server.
- D.D.Nod slightly to the server.
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6、[判断题]Traditionally a man opens the door for a woman，an elder，or a senior in authority.

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7、[判断题]The first rule of etiquette is that the other person feels comfortable.This applies onlyto social situations.

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8、[判断题]Negative behavior can cost a person a promotion，even a job.

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9、[判断题]You do have to give away your precious time to visitors when they come to your officeto see you.

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10、[判断题]A simple smile can positively enhance your work environment by altering a negativemood，nurturing camaraderie，and reinforcing self-esteem.

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11、[判断题]When shaking hands with someone you just met，try waiting for the other person torelease your hand first.

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12、[判断题]When you begin a conversation with another person，try not to tilt your head forwardtoward the person.

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13、[判断题]When having a meeting，do not reward latecomers by holding up the meeting untilthey arrive.

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14、[判断题]When the meal is over，fold the napkin loosely and leave it on the table where yourdinner plate was.

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15、[判断题]When you are uncertain about the proper etiquette in a particular situation，you needto have social sensitivity.

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16、[判断题]Japan has banned smoking on the streets in busy areas of Tokyo.

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17、[判断题]It is unprofessional to drink beverages through a straw.

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18、[判断题]At. a meeting，sit directly across the table from someone you see as an opponent.

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