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1、[单选题]Complaints from the clients should be dealt with in a manner in case they will go from bad to worse.
2、[单选题]We do not normally allow discounts for orders under £5,000. , we prepared to let you have 20% discount on all orders because you are a very regular customer.
3、[阅读理解]19空填:
A)singing B)sing C)sang D)dancing
4、[阅读理解]11空填:
. A)in B) with C)on D)of
5、[阅读理解]18空填:
A)had B)have C)need D)lack
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