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1、[单选题]There isn’t enough space, I want you to clean all the old files.
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2、[单选题]You can send small packets by airmail or by surface mail. European destinations have a time of 3 days for airmail and 2 weeks for surface mail.
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A.delivery
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B.sending
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C.dispatching
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D.posting
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3、[单选题]Complaints from the clients should be dealt with in a manner in case they will go from bad to worse.
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A.urgent
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B.swift
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C.busy
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D.eager
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4、[单选题]You will get a signature delivery, and compensation of up to ￡28 for loss or damage.
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A.for
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B.on
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C.before
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D.after
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5、[单选题]It is important to make as many enquiries as possible in the conversation and try to the nationality and any accent of the informer.
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A.detect
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B.find
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C.search
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D.ask
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6、[单选题]Since they are written on pieces of paper, memos can be , but this helps to state the responsibilities for some actions.
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A.stored
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B.read
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C.filed
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D.circulated
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7、[单选题]If the boss is traveling for business, the secretary should prepare a supply of office so that the boss can write letters, reports, etc., during his travels.
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A.appliances
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B.instruments
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C.stationery
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D.stationary
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8、[单选题]In order to save , inactive files are scanned and put on disc storage, or sent to the warehouse.
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A.space
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B.place
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C.room
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D.pace
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9、[单选题]I’m here to report a missing credit card. I lost it due to carelessness my part.
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10、[单选题]We do not normally allow discounts for orders under ￡5,000. , we prepared to let you have 20% discount on all orders because you are a very regular customer.
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A.However
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B.In view of this
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C.Consequently
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D.Furthermore
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11、[主观题]Directions: Writing read the memo below and decide how it can be improved. Then rewrite it in your own words. (20 marks) 改写下面的备忘录使之更符合规范。
Memorandum
To: All members of staff, Lampton Branch
From: Harrison Ford
Date: 5 December, 2006
As you know, one of the reasons for introduction of PCs in Lampton ranch was to provide us with feedback before we decide whether to install PCs in other departments. The Board has asked me to submit a report on your experiences by the end of this week. I talked to some of you informally about this last month. During my brief visit, I noticed a junior member of staff playing some kind of computer game in the lunch hour, and a senior manager told me that he used his for writing letters—a job for a secretary, surely? So that I can compile a full report, I would like everyone to let me know what they personally use the PC for, what software they use and how long per day they spend actually using it. It would also be useful to find out how their PC has not come up to expectations, and any unanticipated uses they have found for their PC, so that others can benefit from your experience.
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12、[阅读理解]1空填：
A）remembered B）forget C）remember D）was reminded
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13、[阅读理解]2空填：
A） hot B）heating C）heat D）stove
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14、[阅读理解]3空填：
A）were unwilling to B）could not C）cannot D）were forced to
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15、[阅读理解]4空填：
A）decline B）thanked for C）received D）refused
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16、[阅读理解]5空填：
A）overcome B）refuse C）fight D）challenge
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17、[阅读理解]6空填：
A）think B）relied C）depend D）expect
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