【题目】 American young people would rather______advice from strangers.

1、[阅读理解]The underlined sentence “Use your ears more than your mouth ”means_____.
A.Your mouth is not more important for you than your ears
B.You should listen more than you speak
C.You should talk more than you listen

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2、[阅读理解]Before writing the report， you should gather all the work you have done over the past year.

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3、[单选题]【翻译】The more familiar interviewing feels to you，the less an_ iety you will feel with the process.

• A、你对面试越熟悉，在面试过程中你的焦虑就会越少。
• B、面试中熟人多，面试过程中你焦虑也会少。
• C、你熟悉面试多一点，面试中的麻烦就会少一点。

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4、[单选题]【翻译】Having patience with your customers and with yourself will go along way in winning over hostile customers.

• A、对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。
• B、对顾客和对自己有耐心将在贏得生气的顾客对你工作的支持方面大有帮助。
• C、对顾客和对自己有耐心将会很难贏得生气的顾客对你工作的支持。

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5、[阅读理解]When dealing with an angry customer，which is NOT the right attitude?
A.Be concerned.
B.Be patient.
C.Beam used

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