【题目】

【题干】【阅读理解】请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。
Passage 2
If you take the fol lowing steps,you can make a satisfactory annualreport. And your boss and other supporters will be impressed.
Defining your acpli shments. What difference did you make?What has changed in your munity or field because of your work over the past year?Take all of your activities
over the last 12 months and divide them into three to five major acplishments.
Less is more: Be selective. If you include everything，the annual report bees cluttered with information. You should think about what you want to focus on，and then select statistics to represent that and highlight key achievements with photos，or case studies,et
Adding visuals and charts: Visuals and charts can reduce the need for te_ ts and details. And they will make . the report more attractive. It ' s great if you produce a full color publication with lots of nice photography. Of course，it will depend on your resources.
A strong call to action: A strong call to action at the end of your report will impress the readers deeply. Make it clear what you ' d like your readers to do once they ' ve read it，such as donate，purchase services, et.

【试题】The application of visuals and charts can make the report more boring.

1、[阅读理解]When dealing with an angry customer，which is NOT the right attitude?
A.Be concerned.
B.Be patient.
C.Beam used

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2、[阅读理解]The underlined sentence “Use your ears more than your mouth ”means_____.
A.Your mouth is not more important for you than your ears
B.You should listen more than you speak
C.You should talk more than you listen

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3、[阅读理解]Which of the following statements is true according to the passage? A.When the customers plain，you needn ' t listen carefully.
B.You needn ' t say sorry to those angry cus tomers.
C.You should rela_ yourself and try to understand the angry cus tomers.

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4、[阅读理解]Before writing the report， you should gather all the work you have done over the past year.

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5、[单选题]【翻译】Will you be involved in opening the new office?

• A、你会加人新办公室吗?
• B、 你会参与开设新办公室的工作吗?
• C、你会被卷入到新办公室的工作中吗?

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