【题目】 Hiring a good employ may cost much money and time,______it can win much more for the company in future.

1、[单选题]【翻译】Having patience with your customers and with yourself will go along way in winning over hostile customers.

• A、对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。
• B、对顾客和对自己有耐心将在贏得生气的顾客对你工作的支持方面大有帮助。
• C、对顾客和对自己有耐心将会很难贏得生气的顾客对你工作的支持。

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2、[阅读理解]The application of visuals and charts can make the report more boring.

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3、[单选题]【翻译】Will you be involved in opening the new office?

• A、你会加人新办公室吗?
• B、 你会参与开设新办公室的工作吗?
• C、你会被卷入到新办公室的工作中吗?

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4、[阅读理解]When a customer shouts rudely at you，you should_____.
A.argue back and protect yourself
B.keep quiet and leave the customer alone
C.keep calm and listen carefully to the customer

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5、[阅读理解]The underlined sentence “Use your ears more than your mouth ”means_____.
A.Your mouth is not more important for you than your ears
B.You should listen more than you speak
C.You should talk more than you listen

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