【题目】 This involves_____the high-level reasoning behind your intentions for the event.

1、[阅读理解]The underlined sentence “Use your ears more than your mouth ”means_____.
A.Your mouth is not more important for you than your ears
B.You should listen more than you speak
C.You should talk more than you listen

• 点击查看答案
• 进入题库做题

2、[阅读理解]At whom do angry customers tend to aim their dissatisfaction and plaints?
A.Staff members.
B.pany managers.
C.Those who acpany them.

• 点击查看答案
• 进入题库做题

3、[单选题]【翻译】Having patience with your customers and with yourself will go along way in winning over hostile customers.

• A、对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。
• B、对顾客和对自己有耐心将在贏得生气的顾客对你工作的支持方面大有帮助。
• C、对顾客和对自己有耐心将会很难贏得生气的顾客对你工作的支持。

• 点击查看答案
• 进入题库做题

4、[阅读理解]The application of visuals and charts can make the report more boring.

• 点击查看答案
• 进入题库做题

5、[阅读理解]Before writing the report， you should gather all the work you have done over the past year.

• 点击查看答案
• 进入题库做题