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全真呈现历年考试试题
1、[单选题]One day,our dreams will______reality.
2、[单选题]Write the telephone number down______you forget.
3、[单选题]______you prepare cross training plans,you need to consider both the pany benefits and the employee benefits.
4、[阅读理解]When a customer shouts rudely at you,you should_____.
A.argue back and protect yourself
B.keep quiet and leave the customer alone
C.keep calm and listen carefully to the customer
5、[阅读理解]The underlined sentence “Use your ears more than your mouth ”means_____.
A.Your mouth is not more important for you than your ears
B.You should listen more than you speak
C.You should talk more than you listen
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