[判断题] Outside visitors to our company，of course，are potential clients，but people withinour own organization should not be considered our clients.

1、[多选题]What can we do once we know the rules of etiquette?

• A、We can judge people on how they follow the rules.
• B、We can make our own choices regarding their application.
• C、We can gain a level of confidence knowing the basic rules of etiquette.
• D、We can correct other people when they fail to follow the rules.

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2、[多选题]Which of the following are considered negative body language?

• A、Smiling.
• B、Folding arms over your body.
• C、Leaning with legs crossed.
• D、Standing upright.

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3、[判断题]When you are uncertain about the proper etiquette in a particular situation，you needto have social sensitivity.

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4、[判断题]Japan has banned smoking on the streets in busy areas of Tokyo.

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5、[主观题]【简述题】如果规定上午8:30上班,那么几点到办公室比较合适?为什么?

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