Chapter 1 Basic Knowledge of Business Letter Writing
1、Internal Communication Network、External Communication Network
免费2、Principles of Business Communication
免费3、Format &Elements of a Business Letter
登录Chapter 2 Internal Communication in Writing
1、Notices
登录2、Notes、Memos
3、Agenda、Minutes
4、Useful Expressions
Chapter 3 Telecommunication
1、Telex
2、Fax、E-mail
3、Useful Expressions
Chapter 4 Establishing Business Relations
1、Letter of Request
2、Status Inquiry
3、Useful Expressions
Chapter 5 Inquiries and Offers
1、Inquiries
2、Offers
3、Useful Expressions
Chapter 6 Response to an Offer/Quotation
1、Entire Acceptance、Conditional Acceptance/Counteroffer
2、Offer Declined、Sample letters
3、Useful Expressions
Chapter 7 Terms of Payment
1、Remittance、Collection
2、Letter of Credit
3、Rules for Writing Letters Concerning Payment by UC、Sample letter
4、Useful Expressions
Chapter 8 Insurance
1、Types of Insurance
2、Sample Letters、Useful Expressions
Chapter 9 Packing and Marking
1、Introduction、Sample letters
2、Useful Expressions
Chapter 10 Shipment
1、Introduction、Sample Letters
2、Useful Expressions
Chapter 11 Complaints and Claims
1、Introduction、Types of Complaints and Claims
2、Sample Letters
3、Useful Expressions
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服务简介
第1章 Chapter 1 Basic Knowledge of Business Letter Writing
1、Internal Communication Network、External Communication Network
免费2、Principles of Business Communication
免费3、Format &Elements of a Business Letter
登录第2章 Chapter 2 Internal Communication in Writing
1、Notices
登录2、Notes、Memos
3、Agenda、Minutes
4、Useful Expressions
第3章 Chapter 3 Telecommunication
1、Telex
2、Fax、E-mail
3、Useful Expressions
第4章 Chapter 4 Establishing Business Relations
1、Letter of Request
2、Status Inquiry
3、Useful Expressions
第5章 Chapter 5 Inquiries and Offers
1、Inquiries
2、Offers
3、Useful Expressions
第6章 Chapter 6 Response to an Offer/Quotation
1、Entire Acceptance、Conditional Acceptance/Counteroffer
2、Offer Declined、Sample letters
3、Useful Expressions
第7章 Chapter 7 Terms of Payment
1、Remittance、Collection
2、Letter of Credit
3、Rules for Writing Letters Concerning Payment by UC、Sample letter
4、Useful Expressions
第8章 Chapter 8 Insurance
1、Types of Insurance
2、Sample Letters、Useful Expressions
第9章 Chapter 9 Packing and Marking
1、Introduction、Sample letters
2、Useful Expressions
第10章 Chapter 10 Shipment
1、Introduction、Sample Letters
2、Useful Expressions
第11章 Chapter 11 Complaints and Claims
1、Introduction、Types of Complaints and Claims
2、Sample Letters
3、Useful Expressions
课程在线题库
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