[单选题] The heating system of our apartment brokedown so I made a call _________to the munity service center.

1、[单选题]One day，our dreams will______reality.

• A、turnout
• B、 turn into
• C、 turn away

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2、[单选题]We have to________our annual work report to the manager ne_t week.

• A、hand in
• B、 handout
• C、 hands up

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3、[单选题]We ______it very much that you’ ve e to give us a timely ride. Otherwise we would miss the train.

• A、appreciate
• B、e_ pect
• C、 promise

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4、[阅读理解]The idiom“a picture is worth a thousand words”is appropriate here.

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5、[阅读理解]Which of the following statements is true according to the passage? A.When the customers plain，you needn ' t listen carefully.
B.You needn ' t say sorry to those angry cus tomers.
C.You should rela_ yourself and try to understand the angry cus tomers.

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